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Transparent Pricing for Every Need

Choose the service category that aligns with your IT strategy. Each tier is precision-crafted to deliver performance, security, and scalability, from startups to enterprises.

Final pricing depends on infrastructure size, complexity, and SLA requirements.

Cloud Starter

Basic cloud setup for small businesses with simple infrastructure needs

πŸ“ž
Standard Support
Business hours email β€’ 24hr response
πŸ–₯️ Core Infrastructure β–Ό
  • βœ” Single cloud provider setup (AWS or Azure)
  • βœ” Basic VPC configuration
  • βœ” SSL certificate installation
  • βœ” Domain & DNS management
  • βœ” Basic monitoring & alerts
  • βœ” Manual backup configuration
Starting at
$700/month

Final pricing depends on infrastructure size and complexity.

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Cloud Enterprise

Enterprise-grade multi-cloud architecture with advanced security and dedicated support

πŸ“ž
Dedicated Support
24/7 dedicated team β€’ 30min response
🏒 Enterprise Infrastructure β–Ό
  • βœ” Multi-cloud architecture (AWS, Azure, GCP)
  • βœ” Enterprise-grade networking & security
  • βœ” Disaster recovery & business continuity
  • βœ” Advanced cost optimization & governance
  • βœ” Custom SLA agreements
  • βœ” Infrastructure as Code at scale
  • βœ” Zero-downtime deployment strategies
πŸ™ Advanced Containerization EXCLUSIVE β–Ό
  • βœ” Multi-cluster Kubernetes management
  • βœ” Service mesh implementation (Istio/Linkerd)
  • βœ” GitOps workflows (ArgoCD/Flux)
  • βœ” Advanced monitoring & observability
  • βœ” Cross-cluster networking
πŸ›‘οΈ Enterprise Security EXCLUSIVE β–Ό
  • βœ” Cloud security posture management
  • βœ” Identity & access management (IAM)
  • βœ” Compliance auditing (SOC2, ISO27001)
  • βœ” Advanced threat detection
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IT Support & Helpdesk

IT Support Services

Comprehensive support solutions with industry-standard coverage and response times

Basic Support

Reliable support for small teams with standard needs

Support Coverage

Business Hours 8 AM - 6 PM
Monday - Friday Local Time
Response Time 24 hours
Emergency Support Next Business Day
Email Support
Ticketing System
Phone Support
Live Chat

Included Features

  • βœ” Email support during business hours
  • βœ” 24-hour response time
  • βœ” Basic troubleshooting
  • βœ” System monitoring alerts
  • βœ” Monthly health reports
  • βœ” Knowledge base access

Ideal for small teams with standard IT support requirements

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Enterprise Support

Dedicated team with strategic IT guidance

Support Coverage

24/7/365 Coverage Always Available
Response Time 30 minutes
Emergency Response Immediate
On-site Support 4-hour dispatch
All Channels
Dedicated Engineer
Priority Hotline
On-call Support

Included Features

  • βœ” Dedicated support team
  • βœ” 30-minute response time
  • βœ” 24/7 monitoring & management
  • βœ” Strategic IT consulting
  • βœ” Custom SLA agreements
  • βœ” Quarterly business reviews
  • βœ” Account manager

Designed for large enterprises with mission-critical IT systems

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Industry Standard IT Support

Our IT support tiers are designed to match enterprise requirements with appropriate SLAs, response times, and escalation paths for businesses of all sizes.

Basic Support

Perfect for small teams with standard IT needs and business hours support.

Professional Support

Ideal for growing companies requiring extended hours and proactive monitoring.

Enterprise Support

For large organizations with mission-critical systems requiring 24/7 dedicated support.

Professional IT Services FAQ

Frequently Asked Questions

Get comprehensive answers about our IT services, implementation process, and support options.

What are Managed IT Services?

Managed IT Services provide comprehensive, proactive management of your technology infrastructure through ongoing monitoring, maintenance, and optimization. This approach ensures business continuity, enhances security posture, and improves operational efficiency.

  • 24/7 network monitoring and threat detection
  • Regular security updates and patch management
  • Data backup and disaster recovery solutions
  • Strategic technology planning and consultation
How does your implementation process work?

Our structured implementation follows a proven 4-phase methodology:

  1. Discovery & Assessment: Comprehensive analysis of your current infrastructure and business requirements
  2. Planning & Design: Custom solution architecture with detailed implementation roadmap
  3. Deployment & Integration: Seamless implementation with minimal business disruption
  4. Optimization & Handover: Performance tuning and transition to ongoing management

Typical implementations range from 2-6 weeks depending on complexity and scale.

What security measures protect our data?

We employ a multi-layered security framework certified under SOC 2 Type II and ISO 27001 standards:

  • End-to-end 256-bit encryption for data in transit and at rest
  • Regular penetration testing and vulnerability assessments
  • Advanced threat detection with AI-powered anomaly monitoring
  • Role-based access controls with multi-factor authentication
  • Comprehensive audit trails and compliance reporting
Can we integrate with our existing infrastructure?

Yes, we specialize in hybrid environment integration with support for:

Cloud Platforms

  • AWS, Azure, Google Cloud Platform
  • IBM Cloud, Oracle Cloud
  • Specialized SaaS applications

On-Premise Systems

  • VMware, Hyper-V
  • Kubernetes, Docker
  • Traditional data center infrastructure

We develop custom connectors for unique environments and legacy systems.

What support levels and SLAs are available?

Starter Plan

24/7 ticket support with 12-hour response time β€’ Business hours phone support β€’ Online knowledge base access

Professional Plan

99.9% uptime SLA β€’ 1-hour critical response β€’ 24/7 phone and email support β€’ Quarterly performance reviews

Enterprise Plan

99.99% uptime SLA β€’ 15-minute critical response β€’ Dedicated Technical Account Manager β€’ Priority Slack/Teams channel β€’ Custom reporting and strategic planning sessions

Need personalized guidance for your specific requirements?

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