Privacy Policy

Welcome to **ITnovatic Technologies** ("ITnovatic," "we," "our," or "us"), a leading provider of innovative cloud, DevOps, and IT support solutions. At ITnovatic, we prioritize the privacy and security of your personal information. This Privacy Policy is designed to provide a **clear and comprehensive explanation** of the types of data we collect, the purposes for which we use it, and the robust measures we employ to safeguard it. By accessing our website (the "Site") or utilizing our services (the "Services"), you acknowledge and agree to the practices outlined herein. We encourage you to review this policy carefully.

1. Amendments and Updates to This Policy

ITnovatic reserves the right to revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be published on our website with an updated **"Last Updated" date** prominently displayed. For **significant modifications** that may impact your rights or data usage, we will notify you via email or through a conspicuous announcement on the Site. We strongly recommend that you revisit this policy periodically to stay informed.

2. Data Collection Practices

As part of our commitment to delivering tailored and efficient services, ITnovatic collects various types of information. This includes personal identification details such as your **full name, email address, and telephone number**, which you may provide during registration or inquiry processes. We also gather **billing and payment information** when you engage in transactions. Additionally, account credentials, including usernames and passwords, are collected to secure your access. **Technical data**, such as your IP address, browser type, and device identifiers, is automatically recorded to optimize your user experience. Furthermore, we may collect feedback, preferences, and details of your interactions with our support team to enhance service quality.

3. Purposes and Methods of Data Utilization

The data we collect is utilized with a focus on enhancing your experience and supporting our operational excellence. We leverage this information to **personalize your interactions** with our Site, ensuring that content and recommendations align with your needs. It also enables us to **improve the performance, functionality, and security** of our website through continuous analysis and optimization. For clients engaging in financial transactions, we process payment details securely to facilitate seamless and reliable service delivery. Our customer support team uses this data to provide **timely and effective assistance**, while aggregated usage patterns help us refine and innovate our Services.

4. Use of Cookies and Tracking Technologies

ITnovatic employs **cookies and advanced tracking technologies** to enhance your browsing experience and gain valuable insights into Site usage. These tools allow us to store your preferences, analyze traffic patterns, and improve the overall usability and performance of our platform. Cookies are small data files placed on your device. While you have the option to **disable cookies** through your browser settings, please note that certain features of our Site may be limited or unavailable as a result. We are committed to transparency and provide detailed information on cookie usage within our dedicated Cookie Policy.

5. Data Sharing and Disclosure Practices

ITnovatic adheres to a strict policy of **not selling, renting, or trading** your personal information to third parties for marketing purposes. However, we may share your data with **trusted third-party service providers** who assist us in delivering our Services, such as payment processors, cloud infrastructure providers, and customer support platforms. These partners are contractually obligated to handle your information with the same level of care and confidentiality. Disclosure may also occur if required by law, to protect our legal rights, or in the event of a corporate transaction (e.g., a merger).

6. Data Security Measures

The security of your personal information is a top priority at ITnovatic. We implement a multi-layered approach to data protection, including **state-of-the-art encryption protocols, robust firewalls, and stringent access control measures** to prevent unauthorized access, disclosure, or alteration. Our team undergoes regular training to uphold these standards, and we conduct periodic security audits. While we strive to employ the highest security practices, we acknowledge that no digital system can be entirely immune to breaches, and we encourage you to remain vigilant by using strong passwords.

7. Your Rights and Data Management

ITnovatic recognizes your rights to manage your personal data. You may request **access to, correction of, or deletion** of your information by logging into your account or contacting our support team directly at sales@itnovatic.com. We will respond to your request promptly and in accordance with applicable data protection laws. Should you wish to withdraw consent for non-essential data processing, please notify us, and we will adjust our practices accordingly, though certain data retention may be required for legal or operational purposes.

8. Opt-Out and Communication Preferences

You may **opt out of receiving marketing emails** at any time by clicking the unsubscribe link included in each communication or by contacting us directly. Please note that transactional emails, such as order confirmations or service updates, are **essential for the delivery of our Services** and cannot be opted out of. We are committed to respecting your preferences and will process opt-out requests within a reasonable timeframe.

9. Third-Party Links and Resources

Our website may contain hyperlinks to **third-party websites or services** that are not operated or controlled by ITnovatic. We are not responsible for the privacy practices, content, or security measures of these external entities. We strongly advise you to review the privacy policies of any third-party sites you visit to understand how your data may be handled. By using our Site, you acknowledge that your interactions with these third parties are subject to their own terms and conditions.

10. International Data Transfers

ITnovatic operates on a global scale, and your data may be transferred to and processed in countries outside your jurisdiction, which may have different data protection regulations. We ensure that such transfers comply with applicable laws, including the use of **standard contractual clauses** or other approved mechanisms to safeguard your information. By using our Services, you consent to these international transfers, and we are committed to maintaining the same level of protection for your data regardless of its location.

11. Children’s Privacy

ITnovatic does not knowingly collect or solicit personal information from **individuals under the age of 13**. If we become aware that we have inadvertently gathered data from a minor, we will take immediate steps to delete such information from our records. Parents or guardians who believe their child has provided personal data to us are encouraged to contact us at sales@itnovatic.com to facilitate its removal.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to reach out to our dedicated support team. You may contact us via:
Email: sales@itnovatic.com. Our team is available to assist you and will respond to your inquiries with the utmost professionalism and efficiency.

13. Acceptance of Terms

By accessing or using the ITnovatic website or Services, you signify your **agreement to the terms** of this Privacy Policy. If you do not consent to these terms, we kindly request that you refrain from using our Site or Services. Your continued use of our platform following any updates to this policy will be deemed as your acceptance of the revised terms. We appreciate your trust in ITnovatic and are committed to upholding the highest standards of privacy and data protection.